Shipping & Returns
We offer $5 flat rate shipping in the Continental USA with Free Return Shipping. International orders are charged the actual carrier rate and do not qualify for free return shipping. Hawaii/Alaska/Puerto Rico receive $10 flat rate shipping and not eligible for Free Return Shipping.
We do ship all over the world. However, there are some countries we do not ship to, primarily because some postal services in certain countries are notoriously unreliable, resulting in customers purchasing items and never being able to receive them. The shopping cart automatically recognizes countries we ship to, so you should have no problem placing an international order. Alternatively, the cart will not process an order for a country that we don’t ship to.
How Long Will My Order Take To Ship?
We ship orders within 24 hours after an order is placed or the next business day excluding holidays. The time it will take will vary on the shipping carrier used and where you live.
Generally, orders will take between 3-7 business days to arrive in the continental USA with our $5 flat shipping option.
How Do I Track My Order?
You will receive a confirmation email once your order has been placed. You will receive a second confirmation email with your tracking number once your package has been received and scanned by the shipping carrier. The Tracking code won't activate until it actually enters the shipping carrier's mail stream, which is usually the day after the package is scanned by the shipping carrier.
You can then track your package via the carrier’s website.
Estimated Delivery Time
We use both UPS and the US Postal Service for domestic and international shipments. Depending on the carrier, domestic packages are generally delivered within 3-7 business days in the USA, based on our $5 flat rate shipping option.
International customers select the carrier of their choice and actual shipping costs are calculated by the shopping cart's shipping calculator. Shipping arrival times for internationals orders vary, depending on the country.
Do You Ship To APO Address's?
We absolutely ship to APO addresses. We love our troops!
30 Day Guarantee At BodyBrew®, we stand by all of our products and if for any reason you're not completely satisﬁed within the ﬁrst 30 days of delivery of the product, we will gladly refund your money. Refunds are subject to the requirements listed on page 25 of the User's Guide and/or Limitations and Exclusions and must include dated original receipt/proof of purchase. All merchandise must be returned to BodyBrew® for inspection prior to issuance of any refund and must meet the eligibility requirements. After 30 days from purchase, no refunds will be allowed.